Quick answer
For forwarded goods, confirm the warehouse address and submission details before sending. Keep the sender’s records and review inspection evidence before submitting the international parcel.
An independent reading guide to Pikobuy’s published forwarding terms. These are not the operating terms of this directory.
The official forwarding sequence
The published process is: obtain the warehouse address, submit a forwarding form, wait for warehouse receipt and photos, then submit the parcel and pay freight.
- Get the current receiving address and required reference.
- Keep the sender’s tracking number and contents record.
- Check warehouse receipt before creating the international parcel.
Inspection and seller after-sales are different
The terms require unpacking and inspection, with limits for specialist products. Detailed photos may cost extra. For forwarded goods, seller after-sales remains with the sender or seller; Pikobuy may assist with sending goods back.
Check charges and logistics responsibility
The terms describe balance deductions for cash-on-delivery inbound freight. They also explain that third-party carriers move parcels and that cross-border risks remain, including customs events and loss, damage or delay.
- Ask which optional cover applies to the selected route and contents.
- Check exclusions and claim evidence before relying on any cover.
- Keep the final parcel weight, dimensions and shipping receipt.
For the next cost comparison: Understand the missing details in a shipping quote · Plan item and parcel costs separately
Prepare a forwarding handoff that can be traced
Before an outside sender ships to the warehouse, copy the current address and required reference from the official account flow. Give the sender the reference exactly as requested and save the domestic tracking number, item description and proof of what was sent. After delivery, match the intake record and photos to those details before combining the item into an international parcel.
If the warehouse record is missing or shows the wrong item, contact the service with the sender tracking number, delivery scan, forwarding reference and the relevant images. Do this before parcel submission. The official terms describe inspection limits and seller-side after-sales; an intake photo is not a promise that every hidden fault has been found.
- Keep sender and warehouse references together.
- Resolve an intake mismatch before international dispatch.
- Check the current terms for coverage and claims on the chosen route.
Before you move on
- Confirm the address and forwarding reference.
- Save sender tracking and contents records.
- Review warehouse photos and inspection limits.
- Read the chosen route and any cover conditions.
A few details to clear up
Does this page accept forwarding requests?
No. Submit requests and obtain account-specific answers through the platform handling the parcel.
Where can I read the current wording?
The source panel below links to the official shipping terms. Recheck them before using the service.
Check the original information
Official pages reviewed on 20 October 2026. Reopen the current wording before relying on a policy or making an order-specific decision.
For an order, payment, return or parcel enquiry, use the support channel of the service handling it. This directory does not manage those records.
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